If you lose any of your personal belongings on buses of carriers that engaged in regular passenger transportation, you need to give information on the number of bus, the direction you lost your item and registration plate of the bus. The carrier or an authorized representative of the carrier will be informed of the case and when the missing item is found it will be handed over in appropriate manner.
In regular bus services, passenger has the right to take a child up to 5 years without paying fare without holding a separate seat.
Regulations “On Baku Transport Agency under the Cabinet of Ministers of the Republic of Azerbaijan”, Article 3.0.11. Issuance of “identification mark” for vehicles performing relevant passenger services.
Each bus has the carrier company’s contact number on a side of the bus visible to passengers. By calling the number, you can make your request directly or get your request registered by telling the service number, the state registration plate of the bus.
We eliminate the density of traffic by increasing the average speed in the street (on the road) by sending through software green wave command to traffic lights installed across one and same street.
According to the Administrative Offences Code, a fine in the amount of one hundred manats is applied for stopping public transport to get on and get off passengers out of stops specially established for this purpose or parking places marked with 5.1